Field Application Engineer
Full-time
San Mateo, CA, USA
Company Mission
BRELYON is a leading screen technology company with hardware and software products. We have built and shipped world’s first headset-free virtual displays—delivering an immersive, panoramic IMAX-like experience from a 32” desktop form factor (see video: https://www.youtube.com/watch?v=UkP4JF5X6Fc) as well as screen intelligence that can help with process mining on screens. By pairing patented optical hardware with proprietary rendering and visual computing software, we are redefining human-computer interaction across enterprise, defense, simulation, and automotive applications.
We are looking for a proactive, disciplined problem-solver to join our on-site Silicon Valley team. In this role, you will be the front-facing technical bridge between our engineering team and enterprise partners—driving live field deployments, managing pilot evaluations, and owning deal operations.
About the Role
We are seeking a hands-on, resourceful Field Applications & Solutions Engineer to serve as the bridge between our cutting-edge display and computer graphics hardware/software and our enterprise partners. In this role, you will be the front-facing technical owner of product demonstrations, trade show deployments, pilot trials, and post-engagement client coordination.
This position is ideal for an engineer or technically sharp professional who excels in high-touch environments: setting up complex hardware/software rigs, explaining advanced optical and visual computing architectures to industry leaders, rigorously managing client communications, and driving business operations from initial trial through deployment. This position is full-time on-site in San Mateo, CA, USA.
Key Responsibilities
- Field Demonstrations & Event Deployments: Set up, calibrate, and operate proprietary display hardware and visual computing systems at major trade shows, expos, customer sites, and our San Mateo lab. Deliver seamless, high-impact live demos for executive leaders and technical teams.
- Pilot & Proof-of-Concept (PoC) Management: Lead technical onboarding and evaluations for enterprise clients. Serve as the technical point of contact during trial phases, troubleshooting integration hurdles and ensuring PoC success criteria are met.
- Client Engagement & Deal Operations: Manage prompt, systematic follow-ups after trade shows, demos, and partner meetings. Coordinate proposals, statements of work (SOWs), quotations, and pipeline tracking within our CRM.
- Stellar Technical Communication & Partner Outreach: Execute targeted technical outreach to prospective enterprise, defense, and industrial partners. Communicate complex hardware specifications and display performance metrics into clear operational value.
- Product Feedback Loop: Synthesize field performance data, customer integration requests, and user feedback into structured reports for internal hardware and software engineering teams.
Requirements
- Education & Technical Acumen: Bachelor’s degree in an engineering or technical discipline (e.g., Optical, Electrical, Mechanical, Computer Science, Systems Engineering) or equivalent practical experience in hardware systems, XR, or computer graphics.
- Hands-on Technical Troubleshooting: Comfortable assembling, cabling, configuring, and troubleshooting physical hardware, display monitors, and graphics software environments on-site under tight timelines.
- Excellent Client-Facing Communication: Outstanding written and verbal communication skills. Ability to explain advanced technical concepts clearly to diverse audiences (engineers, pilots, procurement officers, executives).
- Operational Discipline: Highly organized self-starter capable of managing multiple active client threads, logging CRM interactions, drafting professional technical follow-ups, and managing logistics for demo hardware.
- Travel & Work Authorization: Ability to work full-time on-site in San Mateo, CA, with willingness to travel up to 5-8 times a year for expos and client visits. Must hold valid U.S. work authorization and eligibility for defense-related (DoD) programs.
Nice-to-Haves
- Direct experience with display architectures, optical systems, spatial computing, XR or real-time 3D/graphics engines.
- Experience supporting visual systems in simulation/training (e.g., flight sims, synthetic environments), command-and-control (NOC/SOC), defense, or automotive/aerospace industries.
- Familiarity with DoD procurement workflows, government contracting, or prime contractor partnerships.